Using Twitter for unsubscribe retention
From time to time I clean up my inbox of newsletters that I don’t read anymore. Since in most cases I signed up to receive it, I do the polite thing and simply unsubscribe. Today I ran across a really nice technique while unsubscribing from a CollabNet newsletter and wanted to share it.
Updated User Permissions
Today we released a new update to User Permissions. While we updated the design to be more user-friendly, we also added two new permission levels.
Exporting Subscribers
We’ve separated the export function from the overall Manage Subscribers section. You can now assign someone permission to manage all of your subscribers, but limit their access to exporting a [...]
SpamAssassin Bug for 2010
Just a quick note to email senders. It has been confirmed by SpamAssassin that there is a bug in their software that will affect scoring of legitimate (ham) emails. In short, SpamAssassin had a provision in place to block emails that had been dated in 2010 or later. Well, it’s 2010 and they never made [...]
Announcing High-Volume Sender Tools
Over the past few months, we have been hard at work designing new tools to help high-volume senders achieve the best delivery results possible. Our goal: to provide more transparency of delivery results (and therefore ROI) by placing the control and responsibility back in the senders hands. Here’s how it works.
Designing HTML Emails: Suggestions
In a world that lacks uniformity and common standards for email clients, designing an HTML email that will work in all of them (even most of them) seems like a difficult task. We’ve created an article that contains some guidelines and recommendations to help you design your emails to look good in most of the [...]
Suppression (Do Not Email) Lists
Learn how to quickly create suppression lists in Newsberry to ensure you don’t email someone you know you shouldn’t.
View email client statistics with Fingerprint
Ever wondered what email clients your subscribers use to open emails? There are so many (Gmail, Outlook, MSN, etc) and they all render HTML differently, so knowing what your subscribers are using may be important when designing custom HTML emails. This is there Fingerprint comes in.
New HTML Editor
In the last few months, our existing WYSIWYG editor (HTML editor) has been causing some customers tons of grief. We realized quickly that we needed to find a better solution, but that’s not always so easy. Today we launched a new editor that we’re sure will make editing campaigns much easier, and in ALL browsers.
Beta Testers Needed – Send free for three months.
We have some really cool, top secret tools we are working on in Newsberry. We’re looking for a handful of new companies to help beta test. As part of the process, we will give you free use of Newsberry for three months.
Unsubscribe Exit Surveys with Wufoo
Ever wonder why people unsubscribe from your list? We recently released a feature that allows you to show a custom Unsubscribe confirmation page. We had a lot of requests for it, especially with so many international customers needing it in different languages. With this new feature, we decided to do study to see why users were unsubscribing from our Beanstalk list. Here’s what we did.
